Collision & Body Repair

Collision repair is the work of returning a damaged vehicle's body to its pre-accident shape and finish. Depending on the damage, that can mean pulling and finishing a dent, repairing a panel, or replacing a panel that is too damaged to repair well. Refinishing is planned alongside the body work so the repaired area matches the surrounding paint instead of being treated as a separate job.

Not every job is a large one. Parking-lot dings, scraped bumper corners, and scratched doors are collision repair too. The process is the same at any size: look at the vehicle, document what is damaged, agree on a plan, then do the work in the agreed order.

Assessment comes first. The visible damage is inspected panel by panel, and the areas around the impact are checked as well, because a hit on one panel often affects the fit of the panels next to it. What the inspection finds is written into the repair plan, along with which parts are repaired and which are replaced.

Body work follows that plan: repair where a panel can be brought back cleanly, replacement where it cannot. Refinishing, reassembly, and final checks of panel gaps, alignment, and paint match close the job. If the inspection or the teardown changes the scope, you hear about it before the extra work starts.

Photos are a useful first step, and the shop welcomes them by text. But a photo shows the surface. It cannot show whether a bumper cover hides a cracked bracket, whether a door still closes on its original line, or how far a crease travels under the paint. Those are the details that change a repair plan.

That is why collision work is scoped in person and the plan is written down before anything starts. It keeps the conversation honest: you know what is being repaired, what is being replaced, and why, before the vehicle is taken apart.